Shipping Information
Orders received before 1pm are typically processed the same day, excluding weekends and holidays. However, depending on the order dispatch can take up to 3 working days. You will receive regular order updates by email including confirmation and dispatch where you will find your tracking information.
Our shipping rates are based on the total weight of the order. We do not ship internationally.
Domestic Shipping Rates
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Royal Mail Signed for:
Parcel Force Signed for:
We also offer local delivery within 3 miles of Aylesbury, Buckinghamshire. If you wish to choose this option, we will contact to discuss a suitable time for delivery.
Checking order status
Once your order has shipped, you will receive a confirmation email from us which will include a tracking number. Please allow 48 hours for the tracking information to become available.
If you have not received, you order within 10 working days of receiving your shipping confirmation email. Please contact us with your name and order number and will investigate.
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In the unlikely event your order is delayed, temporarily misplaced or has been lost by the courier, we will require a 5 working day period to allow us to try and resolve the issue before offering a replacement or refund at our discretion.